Physiotherapy Services at The Garden

Last updated: August 5, 2025

At The Garden Physiotherapy, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you visit our website or use our online booking system.

We may collect the following information when you interact with our website:

• Personal information you provide when booking an appointment (e.g., name, email, phone number, date of birth, reason for visit).
   
• Technical information such as your IP address, browser type, and pages visited (collected automatically through cookies or similar tools).
   

We use your information to:

• Book and manage your appointments.
   
• Communicate with you regarding your care.
   
• Improve our website and services.
   
• Meet our legal and regulatory obligations.
   

We will never sell or share your information with third parties for marketing purposes.

We use secure systems and follow applicable privacy laws, including Alberta’s Health Information Act (HIA) and Personal Information Protection Act (PIPA), to protect your personal health information. Access to your data is limited to authorized staff who require it to provide care.

Our website may use cookies to improve your browsing experience and gather analytics data. You can adjust your browser settings to disable cookies if you prefer.

If you use our online booking or payment system, your information may be processed by trusted third-party providers who follow strict privacy and security standards.

You have the right to:

• Access and request corrections to your personal information.
   
• Withdraw your consent for certain uses (subject to legal and professional obligations).
   

To make a request, contact us using the details below.

If you have any questions about this policy or how your information is handled, please contact:

The Garden Physiotherapy

780.402.1018

hello@thegardenphysio.ca